Privacy policy

Data controller

The party responsible for personal data received through this website is SERAPHINEX. For any matter related to this policy, contact us by email at contacto@seraphinexhome.com.

What data we receive

This website is informational: it has no forms, user accounts, shopping cart or payments, and it does not use its own cookies or any analytics or advertising tools.

We only receive the data you choose to send us, such as your name, email address and the content of your message.

Like any web server, the site's hosting provider may technically log data such as IP address, date and time of the visit and browser used, for security and service operation.

How we use it

We use the data you send us only to answer your inquiry and follow it up. We do not sell it or use it to send you advertising.

Purchases on SHEIN

SERAPHINEX products are purchased on the SHEIN platform. Data you provide when buying (for example shipping and payment details) is processed by SHEIN under its own privacy policy, which we recommend you read on its site.

Sharing

We do not share your data with third parties, except where needed to handle your request or where required by a competent authority under the law.

Your rights

You may request access to, correction or deletion of your data, object to its use, or withdraw your consent, by contacting us by email at contacto@seraphinexhome.com with your name, the right you wish to exercise and a way to reply to you. We will respond within the time limits set by applicable law.

Retention

We keep messages only for as long as needed to handle your inquiry and meet legal obligations.

Changes

We may update this policy. The current version is always the one published on this page, with its update date.